Shipping and Returns

 

How long does my order take to ship?

We aim to dispatch your order within one business day of payment being received.

In general, delivery to your door will take no more than 2 working days from dispatch to North Island addresses and 2-3 working days for South Island addresses. Weekends, public holidays, adverse weather events and infrastructural complications may cause additional delays.

Deliveries to rural delivery addresses will usually take two to three days longer.

Where do you deliver?

We can deliver anywhere throughout New Zealand. At this stage, we do not ship internationally.

Returns Policy

We are convinced that you will love our product. In the unlikely event of you not being happy with your order for any reason, please contact us within 7 days of its arrival. After discussing your concerns if you are still not happy with any of your product we will refund your purchase or replace the product as agreed.